General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all orders and contracts via the online shop of Lonesome Division Company. Deviating or supplementary terms and conditions of the customer are only recognized if we expressly agree to them.
2. Contracting Party
The purchase contract is concluded with:
Lonesome Division Company
In der Eck 5
56337 Kadenbach
Germany
Phone: +49 (0) 178 6380139 / +49 (0) 176 30176378
E-mail: info@lonesomedc.de
Tax number: 30/188/40067
VAT ID: DE 323307286
Tax office: Montabaur-Diez
Managing Directors: Julian Weller and Jannik Brunk
3. Conclusion of Contract
(1) The presentation of products in our online shop does not constitute a legally binding offer, but rather an invitation to submit an offer.
(2) By placing an order in our online shop, you are making a binding offer to conclude a purchase contract.
(3) After receiving your order, you will receive an automatic confirmation by email, confirming the receipt of your order and listing its details (order confirmation). This order confirmation does not yet constitute acceptance of the purchase offer. A contract is only concluded when we accept the offer by means of an express confirmation or by dispatching the goods.
4. Prices and Payment Terms
(1) All prices are given in euros (EUR) and include the statutory value-added tax, but exclude shipping costs.
(2) The shipping costs can be found in the "Payment and Shipping" section.
(3) We offer PayPal and prepayment as payment methods. The purchase price is due immediately after the order has been confirmed.
5. Delivery
(1) Delivery is made to the delivery address provided by the customer.
(2) The delivery time within Germany is usually 3-4 business days after order confirmation, unless otherwise agreed. For deliveries abroad, no exact delivery times can be given.
(3) The delivery is made by the shipping provider DHL.
(4) If an item is temporarily unavailable, we will inform the customer immediately and, if necessary, refund any payments already made.
6. Right of Withdrawal
(1) Consumers have the right to withdraw from the contract within fourteen days without providing any reason.
(2) The withdrawal period is fourteen days from the day on which the consumer or a third party designated by him acquires physical possession of the goods.
(3) To exercise your right of withdrawal, you must inform us (Lonesome Division Company, In der Eck 5, 56337 Kadenbach, Germany, E-mail: info@lonesomedc.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).
(4) In the event of withdrawal, we will refund all payments received from you, including the costs of delivery (except for the additional costs arising from your choice of a delivery method other than the standard delivery offered by us), without delay and no later than fourteen days from the day on which we were informed of your decision to withdraw from this contract.
(5) You must return the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiration of the fourteen-day period.
7. Warranty and Guarantee
(1) The statutory warranty rights apply.
(2) For the duration of the warranty, you as a customer are entitled to supplementary performance (repair or replacement).
(3) Should the supplementary performance fail or be refused, you have the right to reduce the purchase price or withdraw from the contract.
8. Return Costs
In the case of withdrawal, the buyer bears the costs of returning the goods.
9. Liability
(1) We are liable for damages resulting from injury to life, body, or health that are based on intentional or negligent breach of duty on our part.
(2) For other damages, we are liable only if these are based on intentional or grossly negligent breach of duty on our part. Liability for simple negligence is excluded.
(3) Liability under the Product Liability Act remains unaffected.
10. Data Protection
(1) We process personal data only in accordance with applicable data protection regulations. For more information on data protection, please refer to our Privacy Policy.
(2) By placing an order, you consent to the processing of your personal data as far as it is necessary for the fulfillment of the contract.
(3) Personal data will only be passed on to the shipping provider DHL for the delivery of the goods.
11. Cookies
(1) Our website uses cookies. Further information about the use of cookies can be found in the Cookies section of our website.
12. Final Provisions
(1) The law of the Federal Republic of Germany applies.
(2) Should any provision of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected.
(3) The place of jurisdiction for all disputes arising from the contractual relationship is, to the extent permitted by law, the location of the Lonesome Division Company.